Data & Privacy Policy

1. BACKGROUND

1.1 This Data & Privacy Policy ("Policy") describes how we and our affiliates ("STN", "we", "us" or "our") collect, use, and share your information whenever you use our products, services, website or software (collectively, "Services").

1.2 This Policy applies to all visitors, registered customers and others who access the Services.

1.3 Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

2. INFORMATION MAY WE COLLECT FROM YOU

2.1 Information you give to us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site. The information you give us may include your name, address, e-mail address, telephone number, birth date, billing and credit card information, and health information (such as weight history).

2.2 Information we collect about you. With regard to each of your visits to our Site we may automatically collect the following information: technical information, including the internet protocol address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; as well as general analytical data.

2.3 Information we receive from other sources. We work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

We only collect personal information about you if you voluntarily submit such information to us.

3. HOW DO WE USE THIS INFORMATION?

3.1 Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and Services that you request from us.

3.2 Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • to measure or understand the effectiveness of advertising we serve to you and others.

Additional uses include: to provide you with information about goods or services that may interest you; to notify you about changes to our service; to provide (or permit selected third parties to provide) information about goods or services that may be of interest to you.

4. HOW IS THIS INFORMATION SHARED?

4.1 Parties with whom we may share your information:

  • We may share your Information with persons, entities or businesses that are part of our group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Services (including by providing analytics) and such Affiliates' own services (including by providing you with better and more relevant experiences). However, these Affiliates will honour the choices you make about who can see your Information.

4.2 We may remove parts of data that can identify you and share anonymised data with other parties.

We may also access, preserve and share information when we have a good faith belief it is necessary to do so to detect, prevent or address any illegal activity; to protect ourselves, you and others, including as part of investigations, and to prevent death or bodily harm. Your information may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or governmental investigation, or investigations concerning possible violations of this Policy, our general terms of business or otherwise to prevent harm.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please indicate this on the form on which we collect your data.

5. HOW WE STORE YOUR INFORMATION

5.1 The data that we collect from you may be transferred to, and stored at, a destination outside of Singapore. It may also be processed by staff operating outside of Singapore who work for us or for one of our suppliers.

5.2 We will use commercially reasonable safeguards to keep the information collected through the Services. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. YOUR CHOICES ABOUT YOUR INFORMATION

6.1 You have the right to:

  • ask us not to process your personal information for marketing purposes; and
  • unsubscribe and opt out of email communications.

6.2 You can exercise your rights at any time by contacting us at sheeba@singnet.com.sg.

7. ACCESSING AND CORRECTING YOUR INFORMATION

7.1 You can review the personal information that we have collected from you by contacting us at sheeba@singnet.com.sg.

8. CHILDREN'S PRIVACY

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Services. The Services and their content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at sheeba@singnet.com.sg.

9. OTHER WEB SITES AND SERVICES

9.1 We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. Please remember that when you use a link to go from our Services to another website or service, this Policy will not apply to those third-party websites or services.

9.2 Your interaction on any third-party website or service, including those that have a link on our Services, are subject to that third party's own rules and policies.